Client Stories & Testimonials

How We Work

I get my business insurance through Americana. With a consulting business that has unusual insurance needs, Tom and his team not only found me the right kinds of coverage, but they go through the policy with me so I understood what I had. When I had a contract that had unusual requirements, his team got it addressed pronto so I didn't have to lose business. Brad Kramer- Albert Lea, MN

I located this company unintentionally while searching for another, but am so thankful I did! After talking with many different companies, I finally got some much needed insight & direction! I was especially impressed with agent Tom Sorenson...he really went above and beyond to assist me in locating several life insurance policies my father took out in the 70’s. It isn’t often you find someone truly wanting to serve even when they expect to get nothing in return. Not only was Tom very knowledgeable, but even sent me the resources I need and walked me through how to use them. I’ve not actually met him in person(we live several states away), but Tom is a very personable guy who cares about people.  Marlo Collins- Nashville, TN

I just like what you did for us you didn't have to but you did. Daniel Gess - Clarks Grove, MN

Very friendly service. Americana stepped in to insure me in a difficult situation. George Favell -Albert Lea, MN

I have had very good service from all at Americana Ins. Good rates, great CS and awesome communication. Noemi Herrera - Albert Lea, MN

I like your business because it is local, everyone very freindly and kind...important now days. And the prices are reasonable and will check around for the most reasonable. Kristy Johnson -Alden,MN

Good service , always make me feel welcome I am there.  Jon Christenson - Freeborn, MN

Great service and honesty regarding coverage. Michael Ulrich-Albert Lea, MN

Great prompt service!  David and Paulette Paulson -Albert Lea, MN

Not only are your prices very competitive, you keep your consumer very well informed without email overload! You are also a very versatile insurance company, offering many avenues for the ag industry, including workers' compensation insurance, DRP, crop insurance. On top of that, you employ people who have an understanding of not only the product your offer but the consumers they are serving and care about the consumers they are serving! This is why we choose LOCAL!  Roger & Lori Read - Lyle, MN

They are always positive and great to work with. Willing to go the extra mile when you need it! Kathy Quinn - Albert Lea, MN

I appreciate your friendly service. Jim Troe - Albert Lea, MN

I really appreciate my insurance agent!  Pure Form Equine LLC -Rochester, MN

Excellent Customer service. Randy & Nancy Heideman - Albert Lea, MN 

I believe i am getting the best service and prices. I trust your crew and always get help when needed. Thanks Americana. Kathryn Reyerson  -Albert Lea, MN  

Prompt, courteous and knowledgeable. Barbara Langerud - Colorado Springs, CO

Tom and crew are good people. Brad & Gayle Harig  - Emmons, MN

Tom and his staff go above and beyond to meet our insurance needs. They do a fantastic job! Robert & Renae Meaney -Albert Lea, MN

Very helpful and friendly staff!  Bill & Mary Guggisberg  Freeborn,MN