At Americana Insurance Group , the health and well-being of our clients, employees, and communities is our top priority. We understand the concern and uncertainty you may be experiencing surrounding the coronavirus (COVID-19) and are committed to being responsive to the needs of our clients as the situation evolves.
***Effective Wednesday, March 18, 2020 we are temporarily closing lobby access at both of our branch locations until further notice.
At this time our agency has gone 100% remote mode. All Americana Insurance Group employees have the tools to work remotely. They have access to all of the information that they would have if they were sitting at their desk in the office. Our goal is for the safety of people with the least amount of interruption to our clients as possible.
You can still call our office at 507-377-2000 to get service for your insurance needs. If you would like to contact one of our employees directly please go to our website www.americanainsurance.com and go to “OUR TEAM” section and we have all of our employees listed with emails and cell #’s. Otherwise you can still call our office if so desired.
Some clients like to stop in our office to make payments. If we could ask you to go to our website www.americanainsurance.com and click go to “ABOUT US” tab and click on “Our Carrier Partners/Pay Bill” section you can make payments through that system, or you can call our office and we can take payment information over the phone and lastly you can drop your payment in our door slot on the North End of our building where our agency name is on the door. Please make sure you use an envelope and have the billing invoice included with the payment. Concerning payments we are understand that some of you are currently not working and will have limited resources. Some of our companies have created accommodations to help individuals in those situations on a case by case basis by contacting them directly. If you need to contact them please call our agency to get that contact information.
We know that this is not business as normal and there could be some challenges. Please know we will do everything we can for you to have a good experience through this process. We appreciate your patience and understanding as we navigate through this unprecedented period.
"I have a farming operation that can be very complex. Americana Insurance Group understands my short, mid, and long term goals and molds these goals and needs into a simplified plan so I can focus more of my time on my farming operation and taking care of my clients."
Tom Sorenson (left) and Mike Woitas (right) with KATE 1450AM radio. We air every Saturday morning at 8:45AM (EST)