Amy is an Account Manager and Support Leader with Americana. She is often the first person that clients are referred to when they have a question about their policy or claim (or just about anything else under the sun!). Like the other members of our team, she was born and raised in Albert Lea and sees her customers in the community on a frequent basis.
Upon joining Americana three years ago, Amy was new to the insurance world, which has given her a unique perspective when working with clients. “I can really relate to my clients, as, like them, I didn’t know a lot about insurance before walking through these doors. I explain things to them in a way that they can understand, and let them know what they need to do to be okay if something were to happen”.