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Mission Statement

Our Vision

Protection for the Unexpected

Our Mission

Our mission is to provide quality insurance products with expert and
superior service for the discerning insurance buyer.

Core Values

Total Customer Satisfaction

Professional Integrity and Honesty

Providing Risk Solutions

Exemplary Personnel and Practices


  • SIMPLICITY - We design protection plans that are simplified, efficient and less stressful to maintain.
  • SERVICE - We continue helping everyone until their needs are satisfied by providing caring quality service.
  • RESPECT - We ensure fairness by consistently treating everyone with objectivity, equality, dignity and respect.
  • TEAMWORK - All employees are valued and respected members of our team.
  • OPPORTUNITY - Team members are given the opportunity to grow, solve problems and are recognized for their accomplishments.
  • INTEGRITY - We act as if the world will soon learn of our actions.
  • EDUCATE - To educate our clients with solutions to their needs.
  • CLAIMS - Fair, prompt, settlement of claims

Strategic Directions

  • Improve Customer Satisfaction by Establishing an Efficient and Effective Organization
  • Obtaining and Effectively Allocating Resources to Better Serve our Customers
  • Enhancing Customer Service by Providing Better Technology
  • Creating Value through Public Awareness


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1450 W. Main St
Albert Lea MN 56007
Phone: 507-377-2000
Toll-Free: 888-608-0137
Fax: 507-377-8409

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